Outsourced Customer support

We offer a cloud based AI/ML PaaS (Platform as a service) providing seamless Customer support to global eCommerce merchants, irrespective of their size and scale.

At Alytsee we blend the 3P’s People Process and Platform to achieve our vision of making customer interaction smooth & affordable to merchants and shoppers alike.

A Future proof PASS for growth:

  • Digital ecosystems could account for more than $60 trillion in revenues by 2025, or more than 30 percent of global corporate revenues- McKinsey
  • Platform companies were 2X as profitable, were growing 2X as fast, and were more than 2X as valuable as their conventional counterparts –MIT Sloan
  • Platforms like Shopify and Woo-Commerce and others have democratized the e-commerce marketplace. There are more than 5 million merchants selling goods on the web.
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Our Service offerings

With our comprehensive inbound and outbound call center support, email management, live chat, and mobile SMS/text support, we address all the needs of your customers and enhance your brand value by implementing your Customer Relationship Management strategy, by functioning as a seamless extension of your business.
Grievance Resolution/Complaint, Customer Management, Customer Retention/Cancellation, Customer loyalty Management, Email Chat, Live chat support
After sales Support, Product or Service Information, Returns and Refunds, Warranty-related queries, Service dispatch and delivery information.
  • Entering Product Descriptions,
  • Product Features and Specifications
  • Product Data Upload
  • Adding Images for Products
  • Organizing Products According to Categories
  • Adding product Pricing
  • Adding New Products
  • Updating Product Information
  • Adding Related Product Information
  • Image Clipping
  • Background Change
  • 360-degree Product View Generation